2-2. Program Hierarchy Structure and Roles and Responsibilities

The GPC Program is founded on a six-tiered hierarchal reporting chain of command system identified in Figures 2-1 and 2-2. The formal names associated with specific roles within this hierarchy are often used interchangeably with the corresponding level of authority within the hierarchy. For instance, A/OPCs may be referred to as Level 4s, and the Army GPC CPM is often referred to as the Level 2. Table 2-1 describes the GPC roles in PIEE and JAM.

Figure 2-1: Hierarchy Chart

Office Secretary of Defense

DPC

(Level 1)

Department of the Army (DA)

CPM

(Level 2)

Command A/OPC

OA/OPC

(Level 3)

Direct A/OPC

A/OPC

(Level 4)

CH’s Supervisor

(Preferred)

Billing Official (BO)

(Level 5)

Requiring Activity

Cardholder (CH)

Level 6

Figure 2-2: Hierarchy Structure

Army Level/Hierarchy GPC Program Structure
Level 1 A/OPC	DoD	 DPC manages the DoD GPC Program
Level 2 A/OPC (CPM)	ASA(ALT) DASA(P)	 The DASA(P) appoints the CPM (Level 2 A/OPC) to administer the Army GPC Program.
Level 3 OA/OPC	Army Command (ACOM) or equivalent	 ACOM or equivalent organization must possess HCA authority.  SCO appoints the Level 3 A/OPC.  SCO may delegate this appointment further. The SCO’s management responsibility for the GPC program may be delegated to the CCO.  Level 3 A/OPC reports to the Level 2 A/OPC as required.
Level 4 A/OPC	Installation or equivalent	 SCO or equivalent appoints the Level 4 A/OPC. SCO may delegate this authority to the CCO or equivalent. Level 4 A/OPC reports to the Level 3 A/OPC as required.
Level 5	Billing Official and Alternate	 CCO appoints the BO. This authority may be delegated to the Level 4 A/OPC.  BO is also a certifying officer.  BO monitors and approves CH purchases and certifies billing statements.
Level 6	Cardholder	 CH is the individual issued the GPC or convenience checks.  Level 4 A/OPC appoints the CH (when CCO delegates the authority to A/OPC).  CH must acknowledge authority and duties by signing appointment letter in JAM.

Table 2-1: JAM GPC Roles

GPC JAM

and

PIEE Roles

Who

Submits

Request

Additional

Guidance Information

JAM

Appointment Issued

How Is the Process Initiated?

PIEE Registration (Note 1) / Self-Initiate or Nominate (Note 2)

Warrant Issued

GPC DoD

Program Management Office (PMO)

DPC (Contracting eBusiness)

The PIEE Hierarchy Level 1.

None

PMO representative

registers for PIEE access and requests role.

Component Program Manager (CPM)

The PIEE Hierarchy Level 2.

None

CPM appointment letter

CPM registers for PIEE access and

requests role.

GPC Delegating/

Appointing Authority (DAA)

Individual(s) (other than the A/OPC or OA/OPC with delegating authority) who have retained or been delegated authority to electronically sign GPC Delegation of Procurement Authority and GPC Appointment Letters (e.g., the Director of Contracts or SCO).

Servicing Agency A/OPCs should direct any individual at a “Requesting Agency” who has been delegated authority to sign delegation and appointment letters to request this role during PIEE registration. These individuals must have been issued an SF 1402 authorizing them to further delegate procurement authority.

None

DAA may register for PIEE access and

request role

or complete actions using only tokenized emails.

OA/OPC

With Delegating Authority (Note 3)

Primary and Alternate A/OPCs with responsibility for managing / overseeing other A/OPCs.

None

OA/OPC Appointment Letter

OA/OPC registers for PIEE access

and requests role.

Yes

OA/OPC

Without Delegating Authority

Primary and Alternate A/OPCs with responsibility for managing / overseeing other A/OPCs.

None

OA/OPC Appointment Letter

OA/OPC registers for PIEE access

and requests role.

A/OPC

With Delegating Authority (Note 3)

Primary and alternate A/OPCs responsible for day-to-day management and oversight of CH and managing accounts (Note 4).

None

A/OPC Appointment Letter

A/OPC registers for PIEE access

and requests role.

Yes

A/OPC

Without Delegating Authority

Primary and alternate A/OPCs responsible for day-to-day management and oversight of CH and managing accounts (Note 4).

None

A/OPC Appointment Letter

A/OPC registers for PIEE access

and requests role.

Approving/Billing Official (A/BO)

Program officials responsible for reviewing and approving GPC managing account (MA) billing statements (GPC bank invoices) and transaction supporting data for compliance with applicable acquisition policies.

None

A/BO Appointment Letter

OA/OPC or A/OPC

nominates A/BO using JAM. A/BO responds to JAM-generated email direction to register for PIEE access.

When A/BO uses the identical email entered during nomination, the role request and required DoDAACs are pre-populated.

Certifying Officer

Program officials responsible for reviewing GPC MA billing statements in accordance with DoD FMR requirements and certifying statements (GPC bank invoices) for payment.

Certifying Officer responsibilities are addressed in DoD FMR Volume 10, Chapter 23 (230406) and DAU CLG 006.

Certifying Officer appointments are made in accordance with DoD FMR Vol. 5, Chapter 5.

DD Form 577 Certifying Officer Appointment

OA/OPC, A/OPC or DD 577 Appointing Authority (AA)

nominates Certifying Officer using JAM.

Certifying Officer responds to JAM-generated email direction to register for PIEE access.

When Certifying Officer uses the identical email entered during nomination, the role request and required DoDAACs are pre-populated.

Cardholder (CH)

Individuals who have been issued GPC CH accounts.

Includes carded, cardless, and convenience check accounts.

10 types of “Special Use” CH delegations are available.

2 of the 10 CH delegations are equivalent to issuance of a SF 1402 Certificate of Appointment.

GPC CH Appointment Letter

OA/OPC or A/OPC

nominates CH using JAM. CH responds to JAM-generated email direction to register for PIEE access.

When CH uses the identical email entered during nomination, the role request and required DoDAACs are pre-populated.

Component Resource Manager (CRM)

The Comptroller/FM for the Component.

None

CRM registers for PIEE access and re-quests role. (Note 5)

Oversight RM

Individuals responsible for approving RM access to PIEE; they can also perform all RM functions.

None

Oversight RM registers for PIEE access and requests role.

Resource Manager (RM)

Provides appropriate GPC account funding, enters associated lines of accounting (LOAs) into applicable systems, and works with the A/OPC to establish spending limits tied directly to funding allocated for each managing and

CH account.

None

RM registers for PIEE access

and requests role.

Supervisor

Supervisors of individuals with PIEE roles.

Supervisor information is available to JAM from the data the individual enters during their PIEE registration.

Future PIEE releases are planned to connect to DEERS for supervisory information.

None

Not Required

(Note 6)

PIEE users identify their supervisor

in their PIEE account profile.

DD577 View Only

Individuals in paying offices (e.g., DFAS) who need to view DD Form 577 appointments.

Other individuals who require access to view DD Form 577s.

May be granted to contractor personnel.

None

Registers for PIEE access and requests “DD 577 View Only User” role.

DD577 Appointing Authority

Individuals authorized by Component-level Financial Management procedures to sign DD Form 577 Certifying Officer appointments in accordance with FMR Vol 5, Ch 5.

None

Registers for PIEE access and requests “DD 577 Appointing Authority” role.

GPC Help Administrator (HAM)

Individuals providing help desk support to GPC program officials.

May be granted to contractor personnel.

(Note 7)

None

Registers for PIEE access and requests “GPC Help Administrator” role.

GPC Auditor

Individuals granted access to PIEE GPC functionality for purposes of reviewing the GPC program

GPC Auditor is required to load a scanned copy of audit letter during PIEE registration process. Each request must specify the purpose, scope of the review, define the access required, and state the desired access period (start and end dates). Access requests must be approved by the CPM.

None

Self-Initiate.

Notes:

1. Individuals who already have active PIEE accounts do not need to “register,” but rather self-initiate by adding a role, or responding to a request to add a role(s) for which they have been nominated (i.e., Certifying Officer, A/BO, and CH).

2. Most PIEE applications require users to self-initiate their PIEE role request. Some GPC JAM roles, as indicated in this column, are nominated by A/OPC, OA/OPC, or DD577 Appointing Authority. For roles that are nominated, the nominator and other individuals in the nominee’s hierarchy with the appropriate permissions need to initiate the appointment once the supervisor approves the role request.

3. GPC Delegation of Authority and Appointment Letter is equivalent to appointment on an SF 1402, Certificate of Appointment (i.e., Contracting Officer Warrant).

4. Also called Billing Accounts.

5. If the Component Resource Manager does not have PIEE access, they can accomplish their tasks by clicking on a link in an email within three business days. However, without PIEE access, they cannot run reports or see the status of pending, current or terminated delegations.

6. Supervisors receive email notifications with links to complete tasks.

7. All contractor personnel must have signed appropriate nondisclosure statements.

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2-2. Program Hierarchy Structure and Roles and Responsibilities

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