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2-2. Program Hierarchy Structure and Roles and Responsibilities
The GPC Program is founded on a six-tiered hierarchal reporting chain of command system identified in Figures 2-1 and 2-2. The formal names associated with specific roles within this hierarchy are often used interchangeably with the corresponding level of authority within the hierarchy. For instance, A/OPCs may be referred to as Level 4s, and the Army GPC CPM is often referred to as the Level 2. Table 2-1 describes the GPC roles in PIEE and JAM.
Figure 2-1: Hierarchy Chart
Figure 2-2: Hierarchy Structure
| Army Level/Hierarchy GPC Program Structure | ||
| Level 1 A/OPC | DoD | DPCAP manages the DoD GPC Program |
| Level 2 A/OPC (CPM) | ASA(ALT) DASA(P) | The DASA(P) appoints the CPM (Level 2 A/OPC) to administer the Army GPC Program. |
| Level 3 OA/OPC | Army Command (ACOM) or equivalent | ACOM or equivalent organization must possess HCA authority. SCO appoints the Level 3 A/OPC. SCO may delegate this appointment further. The SCO’s management responsibility for the GPC program may be delegated to the CCO. Level 3 A/OPC reports to the Level 2 A/OPC as required. |
| Level 4 A/OPC | Installation or equivalent | SCO or equivalent appoints the Level 4 A/OPC. SCO may delegate this authority to the CCO or equivalent. Level 4 A/OPC reports to the Level 3 A/OPC as required. |
| Level 5 | Billing Official and Alternate | CCO appoints the BO. This authority may be delegated to the Level 4 A/OPC. BO is also a certifying officer. BO monitors and approves CH purchases and certifies billing statements. |
| Level 6 | Cardholder | CH is the individual issued the GPC or convenience checks. Level 4 A/OPC appoints the CH (when CCO delegates the authority to A/OPC). CH must acknowledge authority and duties by signing appointment letter in JAM. |
Table 2-1: JAM GPC Roles
| # | GPC JAM and PIEE Roles | Who Submits Request | Additional Guidance Information | JAM Appointment Issued | How Is the Process Initiated? |
| 1 | GPC DoD Program Management Office (PMO) | DPCAP (Contracting eBusiness) The PIEE Hierarchy Level 1. | None | None | PMO representative registers for PIEE access and requests role. |
| 2 | Component Program Manager (CPM) | The PIEE Hierarchy Level 2. | None | CPM appointment letter | CPM registers for PIEE access and requests role. |
| 3 | GPC Delegating/ Appointing Authority (DAA) | Individual(s) (other than the A/OPC or OA/OPC with delegating authority) who have retained or been delegated authority to electronically sign GPC Delegation of Procurement Authority and GPC Appointment Letters (e.g., the Director of Contracts or SCO). | Servicing Agency A/OPCs should direct any individual at a “Requesting Agency” who has been delegated authority to sign delegation and appointment letters to request this role during PIEE registration. These individuals must have been issued an SF 1402 authorizing them to | None | DAA may register for PIEE access and request role or complete actions using only tokenized emails. |
| # | GPC JAM and PIEE Roles | Who Submits Request | Additional Guidance Information | JAM Appointment Issued | How Is the Process Initiated? |
| further delegate procurement authority. | |||||
| 4 | OA/OPC With Delegating Authority | Primary and Alternate A/OPCs with responsibility for managing / overseeing other A/OPCs. | None | OA/OPC Appointment Letter | OA/OPC registers for PIEE access and requests role. |
| 5 | OA/OPC Without Delegating Authority | Primary and Alternate A/OPCs with responsibility for managing / overseeing other A/OPCs. | None | OA/OPC Appointment Letter | OA/OPC registers for PIEE access and requests role. |
| 6 | A/OPC With Delegating Authority | Primary and alternate A/OPCs responsible for day-to-day management and oversight of CH and managing accounts. | None | A/OPC Appointment Letter | A/OPC registers for PIEE access and requests role. |
| 7 | A/OPC Without Delegating Authority | Primary and alternate A/OPCs responsible for day-to-day management and oversight of CH and managing accounts. | None | A/OPC Appointment Letter | A/OPC registers for PIEE access and requests role. |
| 8 | Approving/Billing Official (A/BO) | Program officials responsible for reviewing and approving GPC managing account (MA) billing statements (GPC bank invoices) and transaction supporting data for compliance with applicable acquisition policies. | None | A/BO Appointment Letter | OA/OPC or A/OPC nominates A/BO using JAM. A/BO responds to JAM- generated email direction to register for PIEE access. When A/BO uses the identical email entered during nomination, the role request and required DoDAACs are pre- populated. |
| 9 | Certifying Officer | Program officials responsible for reviewing GPC MA billing statements in accordance with DoD FMR requirements and certifying statements (GPC bank invoices) for payment. | Certifying Officer responsibilities are addressed in DoD FMR Volume 10, Chapter 23 (230406) and DAU CLG 006. Certifying Officer appointments are made in accordance with | DD Form 577 Certifying Officer Appointment | OA/OPC, A/OPC or DD 577 Appointing Authority (AA) nominates Certifying Officer using JAM. Certifying Officer responds to JAM- generated email direction to register for PIEE access. When Certifying Officer uses the identical email |
| # | GPC JAM and PIEE Roles | Who Submits Request | Additional Guidance Information | JAM Appointment Issued | How Is the Process Initiated? |
| DoD FMR Vol. 5, Chapter 5. | entered during nomination, the role request and required DoDAACs are pre- populated. | ||||
| 10 | Cardholder (CH) | Individuals who have been issued GPC CH accounts. | Includes carded, cardless, and convenience check accounts. 10 types of “Special Use” CH delegations are available. 2 of the 10 CH delegations are equivalent to issuance of a SF 1402 Certificate of Appointment. | GPC CH Appointment Letter | OA/OPC or A/OPC nominates CH using JAM. CH responds to JAM-generated email direction to register for PIEE access. When CH uses the identical email entered during nomination, the role request and required DoDAACs are pre-populated. |
| 11 | Component Resource Manager (CRM) | The Comptroller/FM for the Component. | None | None | CRM registers for PIEE access and re- quests role. (Note 5) |
| 12 | Oversight RM | Individuals responsible for approving RM access to PIEE; they can also perform all RM functions. | None | None | Oversight RM registers for PIEE access and requests role. |
| 13 | Resource Manager (RM) | Provides appropriate GPC account funding, enters associated lines of accounting (LOAs) into applicable systems, and works with the A/OPC to establish spending limits tied directly to funding allocated for each managing and CH account. | None | None | RM registers for PIEE access and requests role. |
| 14 | Supervisor | Supervisors of individuals with PIEE roles. | Supervisor information is available to JAM from the data the individual enters during their PIEE registration. Future PIEE releases are planned to connect to DEERS for | None | Not Required PIEE users identify their supervisor in their PIEE account profile. |
| # | GPC JAM and PIEE Roles | Who Submits Request | Additional Guidance Information | JAM Appointment Issued | How Is the Process Initiated? |
| supervisory information. | |||||
| 15 | DD577 View Only | Individuals in paying offices (e.g., DFAS) who need to view DD Form 577 appointments. Other individuals who require access to view DD Form 577s. May be granted to contractor personnel. | None | None | Registers for PIEE access and requests “DD 577 View Only User” role. |
| 16 | DD577 Appointing Authority | Individuals authorized by Component-level Financial Management procedures to sign DD Form 577 Certifying Officer appointments in accordance with FMR Vol 5, Ch 5. | None | None | Registers for PIEE access and requests “DD 577 Appointing Authority” role. |
| 17 | GPC Help Administrator (HAM) | Individuals providing help desk support to GPC program officials. | May be granted to contractor personnel. | None | Registers for PIEE access and requests “GPC Help Administrator” role. |
| 18 | GPC Auditor | Individuals granted access to PIEE GPC functionality for purposes of reviewing the GPC program | GPC Auditor is required to load a scanned copy of audit letter during PIEE registration process. Each request must specify the purpose, scope of the review, define the access required, and state the desired access period (start and end dates). Access requests must be approved by the CPM. | None | Self-Initiate. |
